🎙️George Bardissi welcomed back Juan Fernandez for his first return appearance since the SuperOps era — and a lot has changed. Juan has since acquired a company called Knockdoc, rebranded and built it out into MSP-aaS (MSP as a Service), a white-label, all-US-based service desk now available inside the Pax8 marketplace. George called it one of his favorite episodes of the year. The conversation ranged from honest takes on AI hype, to the hidden cost of “free” APIs, to what the MSP industry will look like in 2030, to what community actually means — and what it doesn’t.
Finding our Guest on-line
